The Future of Change: Insights from Pre-Forum Day at Quality Forum 2025
Solving complex challenges in health care requires more than data. It calls for collaboration, trust and the space to think differently. The Accelerated Design and Rapid Insight© method creates that space by helping teams move from discussion to action through shared understanding and clear priorities for change. This approach was used during Quality Forum 2025 to bring together more than 270 voices from across BC’s health care system in a fast-paced, inclusive and insight-driven session.
About the Approach Used: Accelerated Design and Rapid Insight©
A Rapid Insights team used a variety of methods to collect and analyze data generated by participants during and after the event.
Rapid Insight© was used to:
The Insights team used sense-making to understand the emerging themes that demonstrated how participants wanted to move forward.
How This Can Support Your Work
This report is for health system leaders, improvement advisors, facilitators and policymakers who are tackling complex or cross-system challenges. It offers a real-world example of how to design and lead large-scale engagement that builds alignment, uncovers shared priorities and creates momentum for action. Use it to reflect on the outcomes of the Pre-Forum Day session, consider how the approach could support your own improvement or engagement efforts or share it with partners to spark new conversations about driving change.
Why This Approach Works
The Accelerated Design Event and Rapid Insight© method helps teams do in a day what might otherwise take months.
The day helped to increase awareness of my own mental models that are barriers to change.
Collaboration & Engagement
Self-Care & Clinician Wellness
Advocate for System-Level Change
Educational & Knowledge Translation
Individual Practice & Mindset Adjustment
Implementing New Approaches to Change
What Participants Identified
By the end of the session, participants envisioned a future with high-performing health systems, innovative environments, meaningful partnerships and sustainable change.
Key strategies that emerged from the event include:
These reflections, drawn from real-time insights, represent shared priorities for system change in BC.
Partners and Contributors
This work was developed through a collaboration between:
Health Quality BC, NHS Horizons and Healthcare Excellence Canada.
It was facilitated by:
Their facilitation supported a focused session aimed at surfacing practical insights and identifying strategies for system-level change.
Rapid Insight© 2022 by NHS Horizons is licensed under CC BY-NC-SA 4.0.
